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SUCCESS STORIES

Scaling with Style

Voilà Pets started with a brilliant—but niche—idea: a thoughtfully designed treat pouch built for professional dog trainers. The challenge? Most consumers didn’t even know they needed a premium pouch. To scale, the brand had to break out of the trainer-only market, connect with a broader audience, and stand out in a category with no clear leader. With GreaterThan’s help, Voila expanded its customer base, elevated its brand voice, and launched a creative engine that made the pouch irresistible to pet parents, hobbyists, and design lovers alike.

INDUSTRY

E-Commerce

Services

Colorful dog treat pouches by Voilapets.
Colorful pet treat pouches promotion from Voilapets
Voila mini treat pouch product page on phone
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SOLID FIVE STARS

Why Clients Love Us

Two people with Labradoodles in a park
Colorful silicone containers lined up outdoors
Happy dog with couple on picnic blanket

THE STRATEGY

From Niche Gear to Must-Have

Voilà Pets wasn’t just selling a pouch—they were redefining what treat-carrying could look like. But first, we had to shift the story.

We repositioned Voila from a niche utility product to an object of desire: smart, stylish, and gift-worthy. Our approach blended fashion-world aesthetics with pet-world practicality, making the pouch irresistible to more than just pro trainers.

  • Show, don’t tell — We moved away from feature dumps and instead let visuals do the talking: soft-close hinges, colorways, belt options, all shown in action.
  • Dialed up the fun — Every touchpoint embraced vibrant visuals, playful energy, and a voice that said “you’re in on something cool.”
  • Fashion-brand mindset — From photography to copy, we treated Voila like a premium lifestyle brand—just one that happens to hold treats.

Website

Digital Flagship Retail Experience

We treated the Voilà website like the flagship store of a luxury brand. Each product page was redesigned with advanced CRO tactics typically reserved for top-tier eCommerce brands. The experience now blends product education, visual storytelling, and seamless UX—built to convert both curious shoppers and repeat buyers.

  • “Find Your Size” quiz to boost confidence and reduce returns
  • “Vote Your Favorite Color” interaction to build community
  • Behind-the-scenes content showcasing design intent and craftsmanship

Woman running on beach with dog and treat pouch
Reusable Voilà pouch with coffee and dog outdoors
White smartphone with blank screen.

Social & Google Ads

Fashion Meets Function

We reimagined Voilà’s paid social creative to look more like a fashion ad than a pet product. Punchy colors, high-contrast visuals, and short-form video made the treat pouch feel like a statement piece. We expanded the brand’s reach with a restructured campaign approach—segmenting by size and use case to avoid audience cannibalization, and testing creative themes to see what clicked. We also repurposed influencer and UGC content into polished, conversion-optimized ads—building trust through social proof while maintaining the brand’s elevated aesthetic.

Decrease in Cost per Purchase
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Revenue attributed to Ads
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Organic Social

Education That Converts

Voilà’s social feed became a playground for premium pet parents—where good design meets good dogs. We tapped into the community’s appetite for aesthetic content by showcasing color-coordinated pouches, treat organization hacks, and flat lays that looked like luxury accessories. Instead of training tips, we leaned into lifestyle moments—brunches, hikes, farmers markets—with captions that sparked conversation, not just instruction.

Dog treat pouch by water, durable and waterproof.
Person using blue pet treat pouch
Colorful pet treat pouches with voting invitation.

Influencers & UGC

From Trainers to Trendsetters

We helped Voilà move beyond the “trainer tool” box. Instead of the usual pros in polos, we tapped fashion-forward pet parents, homemade treat creators, and stylish influencers who just happened to have great taste and great dogs. From “what’s in my pouch” videos to matching-your-pouch outfits, every post turned function into fashion. These creators didn’t just endorse—they styled, used, and obsessed. And their audiences followed.

THE HIGHLIGHTS

Results That Fetch Attention

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